However, on October 10, 2011 users of the service in North America, Europe, the Middle East and Africa were widely affected by an outage at provider RIM's UK headquarters in Slough, Berkshire.
The outage lasted for two days, during which Black Berry Messenger was reported to be unavailable, thus seriously affecting the company's reputation.
In late December 2011, the broadcast ratings provider BBM Canada (which has maintained the BBM trademark in Canada since 1944) asked Research in Motion to cease using the BBM initialisation to describe the Black Berry Messenger service, or finance the cost for BBM Canada to change their branding in exchange for the use of the BBM initialisation, or face further legal action.
It was rumoured that Black Berry Messenger would launch on June 27, 2013 for Android and i OS.
A worldwide release for BBM on Android was slated for September 21, 2013, which was officially announced by Blackberry.
It was also announced that the app would require Android versions not older than 4.x.x (Ice Cream Sandwich & above) However, during the worldwide rollout of BBM for Android and i Phone on September 21, 2013, 1.1 million Android users downloaded a leaked Black Berry Messenger APK which caused Black Berry to cease the launching of Black Berry Messenger on both Android and i OS platforms.
Black Berry Messenger, also known as BBM, is a proprietary Internet-based instant messenger and videotelephony application included on Black Berry devices that allows messaging and voice calls between Black Berry, i OS, Android, and Windows Mobile Messages sent via Black Berry Messenger are sent over the Internet and use the Black Berry PIN system.
Many service providers allow sign-in to Black Berry Messenger using a dedicated Black Berry data plan.
Exchanging messages is possible to a single person or via dedicated discussion or chat groups, which allow multiple Black Berry devices to communicate in a single session.
In addition to offering text-based instant messages, Black Berry Messenger also allows users to send pictures, voicenotes (audio recordings), files (up to 16 MB), share real time location on a map, stickers and a wide selection of emoticons. There are more than 190 million BBM users worldwide as of 2015, With the release of Black Berry Messenger 5.0, Black Berry allows users to use a QR Code to add each other to their respective friends lists rather than using only numeric PIN identification or an email address associated with the user's Black Berry.
Communication was only possible between Black Berry devices until late 2013 when BBM was released on i OS and Android systems. Recent Black Berry devices can also exchange BBM contacts using Near Field Communication technology.
Users can also set animated gif pictures as their display pictures, The release of Black Berry Messenger 6.0 introduced additional traits.
This update is focused on social communication mediums, including 'BBM Connected Apps', which allow the user to invite friends to share their favourite Black Berry Applications.
With the release of Black Berry Messenger 7.0 in December 2012, voice chat was introduced. Black Berry Messenger is widely reputed for its uptime and reliability.