Never miss an opportunity to help a customer, warm up a lead or close a sale.
Live Help Now Apps are available for i Phone, Android devices or use any internet connected mobile device to chat with customers.
The live chat system provides feedback on your business with built in analytics reports, plus it integrates with your Google Analytics account. Get to know your visitors better by viewing helpful information about each one; like where they are from, how they found your site, if they are a returning visitor and even the search engine that sent them. Do you ever wish you had some information on those customers that almost made a purchase?
Live Help Now creates exportable lists of your customers so you can see them as real people and not just statistics. The follow up might be just what they needed to decide to buy.
Why wait for a “like” to learn about your customers interests? The information feed gives the chat operator a full picture of what your customers are up to. Every sale starts out as that crucial moment when your product’s price matched it’s benefit for your customer.
Chats display your visitor’s open social network profiles. Chances are, your visitor’s social data can guide your chat operators into making a sale. Think of visitor triggers as an insider tip on precisely when and how to present those benefits in a personalized way that seals the deal. Get set up in minutes with our help desk plugins for Wordpress, Joomla, Drupal, Magento, Prestashop, and CS-Cart. Remote Assistance helps us pin-point technical issues and resolve them with ease.
Other live chat providers force you into a cookie cutter experience. We give you everything you need to create an experience that is uniquely your brand.
You can do this but not that, and if you want to do this other thing, it requires a very expensive handholding agreement.
The Live Chat System, by Live Help Now, opens a direct line of communication with your website visitors.Connect with visitors much like you would in a physical store.See what they are browsing, proactively engage them in chat or simply answer their questions in real-time.Built in Visitor Triggers allow you to personalize the shopping experience by showing your visitors the right offer at the right time, giving you the upper hand in closing sales.Installation is quick and easy with our plugins for many popular content management (CMS) systems or simply paste the code into your website.Choose from a library of pre-made live chat icons or use any image you prefer.